Smart Chat Agents That Never Sleep
Multilingual, intelligent chatbots that engage users, resolve queries, and trigger actions — all integrated with your dashboards and systems.
Conversations That Drive Action — Not Just Answers
KECServ’s AI chat agents are designed to do more than respond. They guide, qualify, collect, and escalate — delivering seamless, human-like interactions across your digital channels.
Use Cases
Website & App Chat
Internal Support
Workflow Automation
- 24×7 customer query handling
- Lead capture & qualification
- Product recommendations
- HR helpdesk & IT support
- Employee onboarding
- Policy & process guidance
- Trigger backend workflows
- Auto-generate reports
- CRM/HRMS updates
Business Impact
70% Faster Query Resolution
50% Reduction in Support Costs
Higher Lead Conversion & User Satisfaction
Reduced Load on Human Teams
Why It Works
Multilingual NLP
Understands and responds in multiple languages
Multilingual NLP
Understands and responds in multiple languages
Live Analytics
Track engagement, drop-offs, and conversions
Live Analytics
Track engagement, drop-offs, and conversions
System Integration
Connects with CRM, HRMS, LMS, and more
System Integration
Connects with CRM, HRMS, LMS, and more
Secure & Compliant
Built for data-sensitive environments
Secure & Compliant
Built for data-sensitive environments
Client Voices
“Our website chat is now a lead magnet. The AI agent qualifies prospects and routes them to the right team instantly.”
“We use KECServ’s chat agents for internal HR support — employees get answers instantly, and our HR team can focus on strategy.”